Shipping & Delivery Policy

At RNENTERPRISES.STORE, we are committed to delivering your orders safely, efficiently, and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver orders placed through our website.

By placing an order with RNENTERPRISES.STORE, you agree to the terms of this policy.

1. Order Processing

  • Orders are typically processed within 1–3 business days after successful payment confirmation or order verification.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During peak seasons, promotional campaigns, or unforeseen circumstances, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation via email and/or SMS.

2. Delivery Timeline

Estimated delivery times are as follows:

  • Metro Cities: 3–7 Business Days
  • Other Cities & Towns: 5–10 Business Days
  • Remote or Rural Locations: 7–12 Business Days

Delivery times are estimates and may vary due to factors beyond our control, including:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Other unforeseen logistical issues

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping may be offered on selected products, promotional campaigns, or based on order value, at the sole discretion of RNENTERPRISES.STORE.

4. Order Tracking

After your order is shipped, you will receive:

  • Shipping confirmation
  • Courier partner details
  • Tracking Number (AWB)
  • Shipment tracking link

You can track your shipment using the provided tracking information.

5. Delivery Address

Customers are responsible for providing:

  • Correct recipient name
  • Complete delivery address
  • Accurate PIN Code
  • Valid mobile number

RNENTERPRISES.STORE is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

6. Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept the shipment

the order may be returned to our warehouse.

Additional shipping charges may apply for re-dispatch, where applicable.

7. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control.

RNENTERPRISES.STORE shall not be liable for delays resulting from:

  • Courier service interruptions
  • Severe weather conditions
  • Public holidays
  • Government restrictions
  • Transportation disruptions
  • Force majeure events

8. Damaged or Incorrect Deliveries

If you receive:

  • A damaged product
  • An incorrect item
  • An incomplete shipment

Please notify us within 48 hours of delivery by providing:

  • Order ID
  • Product photographs
  • Packaging photographs
  • Unboxing video (recommended)

Our customer support team will review your request and provide an appropriate resolution in accordance with our Refund & Return Policy.

9. Delivery Coverage

Currently, RNENTERPRISES.STORE delivers to most serviceable PIN codes across India.

At present, we do not offer international shipping.

10. Customer Support

For any shipping or delivery-related assistance, please contact us:

Trade Name: RNENTERPRISES.STORE

Managed By: Makwana Rajan Natvarbhai

Phone: +91 9924757846

Email: rnenterprises.store@hotmail.com

Business Address

RNENTERPRISES.STORE

C-507, SUMAN SANGATH

Sudama Road, VIP Circle

Utran PO, Utran

District Surat, Gujarat – 394105

India

11. Policy Updates

RNENTERPRISES.STORE reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.

The latest version will always be available on this page with the revised effective date.

Compliance Statement

This Shipping & Delivery Policy has been prepared in accordance with Shopify platform guidelines, applicable Indian e-commerce regulations, and industry best practices to ensure transparency, customer confidence, and compliance with payment gateway requirements.